Apologize effectively

I often refer back to this Reddit LifeProTip that describes the three parts of an effective apology. (1) Acknowledge how your action affected the person; (2) Say you’re sorry; (3) Describe what you’re going to do to make it right or make sure it doesn’t happen again. Don’t excuse or explain. It’s amazing how easy this is to forget so I have it saved and pinned in my iCloud notes. — CD