Secret exec contacts for stubborn companies

When a company stonewalls you on a refund or dispute, head over to the Elliott Report’s Company Contacts database. Journalist Christopher Elliott has compiled direct phone numbers and email addresses for customer service executives at hundreds of companies — airlines, hotels, car rentals, banks, cable providers, and more. Skip the front-line customer service maze and go straight to someone with actual authority. The site also rates each company’s responsiveness to consumers. Free to use, no signup required. — MF