When buying high-quality, name-brand tools pays

On r/BuyItForLife, a Redditor said he’d snapped the blade on a pair of Fiskars loppers from around 2010. He filed a claim on Fiskars’ website, telling them he didn’t have his receipt from Lowe’s after 16 years. Fiskars sent him a shipping address for the broken loppers, and 10 days later a brand new pair showed up — an upgraded design, judging from his photos. Commenters shared experiences with other brand names that also honored replacements without a receipt. One person got Calphalon to replace scratched 15-year-old nonstick pans. Moen sent someone free replacement faucet cartridges. Philips replaced an out-of-warranty Hue-Lite strip. And someone got a replacement pair of sunglasses from Maui Jim. — MF