Remote computer access

Some computer and software problems can only be solved by getting the expert onto your computer. The way to do that remotely is with TeamViewer. My tech-savvy son acts as my IT-support guy, and so he comes onto my computer, from wherever he is, on his computer. We use TeamViewer which enables this remote connection instantly, easily, securely and for free. (Free for private use. TeamViewer’s income comes from businesses users.) He is able to control my machine remotely. It works like magic, and because we both have it installed, we’ll invoke it without hesitation. (Of course, be sensible about using or installing this powerful tool.) — KK

UtilitiesClaudia Dawson